Dear Wink Community,

We sincerely apologize for the disruption that had caused our website and core systems to be unavailable. Unfortunately, the impact this had on our support operations made it challenging to communicate directly with users. We have implemented a fix and systems are back online. We have also updated our status page to show that all systems are operational. Wink Hubs have reconnected and access to our websites has been restored.

In consideration of our service having been unavailable, we will automatically be providing a 25% discount on the next four months of services for all users. The discount will be applied after the August service period.

We truly appreciate our customers and we regret that this occurred in spite of the steps we have taken to reduce costs and maintain services. Your support is vital to Wink and our ability to grow the ecosystem with new partnerships, as well as expanding our development and customer support services. We hope this gesture helps alleviate the frustrations and demonstrates our commitment to the Wink ecosystem.

You can now begin troubleshooting your devices, manage your Wink Account, or contact the support team if you need additional help.

-The Wink Team