Our mission at Wink is to bring the best smart home products from the best brands together. Our dedicated, scrappy team works hard day in and day out to make that mission a reality. Today, we’re thrilled to see that work recognized by the Albany Times-Union, who has recognized Wink on their 2016 Top Workplaces list!
For the past five years, the Albany Times-Union has identified 50 companies and organizations in the Capital Region as Top Workplaces based solely on employee surveys. Being named to this year’s list is a testament to the passion and dedication of our customer support team in Schenectady, and the unique culture that office has cultivated.
Wink’s customer support team is on the front line of our daily business operations. It is incredibly important to Wink and something we pride ourselves on. No other smart home platform gives users the option to call, email, or chat with dedicated in-house agents. The team supports the entire Wink ecosystem, so whether users have a question about their Wink HUB or one of our many partner products, our agents are fully knowledgeable and trained across the board to assist.
Perched high above State Street, our office is wrapped in floor to ceiling glass providing a front row view of downtown Schenectady. There are no offices or cubicles here; transparency and open lines of communication are key to providing the high quality of support our users have come to depend on. It’s a fun loving, tight knit team that works hard, rallies together, and enjoys the challenge of elevating what’s possible with the smart home.
We couldn’t be more appreciative of this recognition, and always looking for talented individuals to join our growing team! Keep an eye out on our careers page for opportunities in both Schenectady and our New York City headquarters!