Wink Recognized on Albany Times-Union 2016 Top Workplaces List

Our mission at Wink is to bring the best smart home products from the best brands together. Our dedicated, scrappy team works hard day in and day out to make that mission a reality. Today, we’re thrilled to see that work recognized by the Albany Times-Union, who has recognized Wink on their 2016 Top Workplaces list

For the past five years, the Albany Times-Union has identified 50 companies and organizations in the Capital Region as Top Workplaces based solely on employee surveys. Being named to this year’s list is a testament to the passion and dedication of our customer support team in Schenectady, and the unique culture that office has cultivated.

Wink’s customer support team is on the front line of our daily business operations. It is incredibly important to Wink and something we pride ourselves on. No other smart home platform gives users the option to call, email, or chat with dedicated in-house agents. The team supports the entire Wink ecosystem, so whether users have a question about their Wink HUB or one of our many partner products, our agents are fully knowledgeable and trained across the board to assist.

Perched high above State Street, our office is wrapped in floor to ceiling glass providing a front row view of downtown Schenectady. There are no offices or cubicles here; transparency and open lines of communication are key to providing the high quality of support our users have come to depend on. It’s a fun loving, tight knit team that works hard, rallies together, and enjoys the challenge of elevating what’s possible with the smart home.

We couldn’t be more appreciative of this recognition, and always looking for talented individuals to join our growing team! Keep an eye out on our careers page for opportunities in both Schenectady and our New York City headquarters!

 Image by Shawn Morgan Photography

Image by Shawn Morgan Photography

Wink-Enabled Nest Thermostats Now Work with Amazon Alexa

Wink + Amazon Echo users rejoice! Today we’re very excited to announce that you can now use Alexa to control your Nest Thermostat (or Thermostats) through Wink.

Last summer we unveiled our initial integration with Amazon that enables Alexa to control Wink-compatible lighting products, and were blown away by the response. We’ve been hard at work ever since adding additional functionalities (dimming) and now, a brand new product category in thermostats.

Connecting your Nest Thermostat with Echo is easy:

  1. If you haven’t already, first set up your Nest account and name each thermostat you have (living room, bedroom, kitchen, etc.).
  2. Next, connect your Nest account with your Wink app. Your Nest Thermostat will appear in the Wink app as “[location] + [name] + [the word ‘thermostat’]. "Home Living Room Thermostat,” for example.
  3. Then, link your Wink account to Echo within the Alexa mobile app (Settings > Connected Home > Device Links > Wink). 
  4. Finally, say “Alexa, discover devices.” This can take up to 20 seconds. Your Nest Thermostat will then appear in the Alexa app as [name] i.e. “Living Room” or “Bedroom.”  

From there, you can adjust the temperature day in and day out with an easy voice command.

If you know the specific temperature you’d like your home to be, simply say: “Alexa, set [name] to [XYZ] degrees.” An example would be: “Alexa, set upstairs to 70 degrees.”

You can also adjust the temperature incrementally by saying: “Alexa, [increase or decrease] [name] by [XYZ] degrees.” An example here would be: “Alexa, increase bedroom by 3 degrees.”

In order to conserve battery life on your Nest Thermostat, Nest limits the number of interactions per hour. After the limit is reached, Alexa will respond with "Sorry, the device [your thermostat name] is not responding."

We’ll soon be connecting Alexa with other Wink-compatible thermostats so stay tuned for more!

Introducing Wink’s First Compatible Water Sensor

Water damage is the second highest claim filed with insurance companies in the United States, according to the Insurance Information Institute. As anyone who has come home to leaking water can attest - whether it’s a puddle by the dishwasher or a rapidly expanding swimming pool in the basement - the experience isn’t an enjoyable one. 

With our latest app update, we hope to bring Wink users a little peace of mind in this department through our first ever water sensor integration with the leakSMART wireless and waterproof leak Sensor and leakSMART Valve.

Simply install and connect the leakSMART Valve to your home’s main water supply and then place the Sensors strategically throughout your home near appliances, plumbing fixtures, and pipe seams. Then, once both the Valve and Sensors are paired to the Wink HUB, a Robot can be enabled within the Wink app that will automatically shut off your home’s main water source if any of the sensors detect a leak. No matter where you are, you can breathe easy that your home is safe and sound.

In addition, you can set up alerts within the Wink app so you are notified when your leakSMART Valve is opened, closed, offline, or running low on batteries. Along with leak detection, the leakSMART Sensors can detect room temperature - especially useful for second home owners who want to check their home’s temperature remotely, adjust the thermostat settings, or remotely shut off the home’s water if it gets cold enough to freeze pipes. 

We’re always looking to bring new product categories onto the Wink platform that provide value to users and enable a more complete smart home ecosystem. With leakSMART + Wink you can say goodbye to your water worries!

Local Control Now Available for Wink-Compatible Lighting Products

UPDATE 6/15/16: We’ve been working hard to expand local control to additional product categories and with our latest HUB update, are thrilled to announce all Wink-compatible locks can now be controlled locally. As with lighting, this makes your locks not only more reliable, but faster than ever while maintaining the same high level of security you expect from Wink. 

When you turn a product on or off within the Wink app you want it to happen immediately. Understandable. It’s something our engineering team works hard at to make possible everyday. 

Today we’re excited to announce a new feature for all Wink users that takes those efforts to the next level - local control of your Wink-compatible, HUB-required light bulbs and switches.

This makes control of your lights in the Wink app MUCH faster and more reliable. Local control of Wink lighting products reduces latency by at least 50% to less than half a second. It also enables you to control your lights if the Internet goes down while you’re home. 

Here’s why:

Typically, when you control a product through the Wink app, your phone sends a signal to your Internet router, which then communicates with our server in the cloud, which then comes back through your router to the Wink HUB, and then finally to that product.

Local control removes the cloud layer from the equation, so that your phone can talk directly to the Wink HUB on your home network.

No need to opt-in, local control for your lights will just happen automatically so long as your phone is connected to your home’s Wi-Fi network. Simply update your Wink HUB with the latest version and you’re good to go.

Our local lighting control was designed with an emphasis on security and data integrity. For example, your activity feed will remain current and accurate even if you are controlling lights locally. We've built a strong foundation for local features within the Wink HUB and can’t wait to extend it to additional product categories and in-app functions.

Stay tuned!

Wink Integrates With ADT Canopy - New Security-As-A-Service


Security has always been a top priority at Wink. We strive to make our platform the safest and most reliable out there while giving users meaningful ways to monitor, control, and automate their home.

We’re excited to tell you a bit more about how we’re expanding that commitment.

Today at CES ADT - a leading provider of security and automation solutions - unveiled ADT Canopy, a new security-as-a-service that extends its best-in-class 24/7 professional monitoring services to wearables, life safety products, and the smart home.

As part of our ongoing mission to provide best-in-class smart home security, Wink is one of the first to be compatible with ADT Canopy. 
 
Wink users will find the solution integrated directly within the Wink app and can subscribe on a month-to-month basis, with no-term contracts and service options. From there, you can easily access ADT Canopy to manage your home security or connect to live help. 

ADT Canopy also has your back when you’re away. Say you’re on vacation somewhere remote, you can subscribe to ADT Canopy for the month you're away and stay completely covered. If your Wink-compatible door and window sensors or smoke/CO alarms detect abnormal activity, ADT Canopy will immediately spring into action. 

ADT Canopy + Wink gives consumers another window into their smart home through an on-demand security monitoring system from the most trusted name in the market.

For more information, check out the ADT press release here!

Ford to Explore Bringing Wink Into its Vehicles

Hello from Las Vegas! We’re joining 170,000 of our closest friends this week at the annual Consumer Electronics Show (CES), a showcase for the latest and greatest in consumer technology, wearables, and of course, the smart home. 

The team is there in full force, meeting with partners, watching keynote addresses, exploring the exhibition halls, and checking out the latest and greatest product debuts.

Speaking of news, we wanted to share a pretty cool announcement with you.

Earlier this morning, Ford announced their intent to bring the smart home into the smart car through SYNC integration with Wink and other leading smart home companies. 

If you’re not familiar, SYNC is Ford’s integrated in-vehicle communications and entertainment system that allows drivers to make phone calls, control music, and perform other functions through voice commands. 

Wink will be made compatible with SYNC AppLink-enabled dashboards within select Ford models to enable drivers to easily control and automate their smart home on the road. 

For example, a driver nearing their house after work could have the option to either press a button on the dashboard or say a command that opens their garage door, turns on the lights, and unlocks the front door, all through Wink. 

We continue to broaden the Wink experience so you can use your smart home in more immersive, meaningful ways. Seamlessly connecting the car with the physical house expands what’s possible with the smart home, and we’re very excited about that.

Keep an eye out on our blog for more information on timing! 

In the meantime, you can stay up to speed on CES news throughout the week by following @TheWinkApp on Twitter and #CES2016.

Flex To Acquire Wink

Today, we’re excited to announce that Wink has entered into an agreement to be acquired by Flex, the sketch-to-scale™ solutions company that designs and builds intelligent products for a connected world. The sale is expected to close later this month and concludes the corporate updates we made in September.

Flex has long been a strategic and supportive partner of Wink. They serve as the primary supplier of our hardware, including the Wink HUB and Wink Relay. Flex knows our business, our users, and our industry inside and out. There couldn’t be a better fit for Wink.

Once the acquisition closes, Wink will remain an independent company with its own management structure for day-to-day activities and operations. There will be no impact on how people use and interact with their Wink homes. We will continue to bring new features and partners to the platform. We will also continue to provide the same high quality customer support our users rely on.

Being part of the Flex family will give us opportunities to leverage their scale, resources, and expertise to bring the connected experience to more consumers in innovative ways. With Flex, we know we can make great strides toward achieving our mission of making the smart home accessible to everyone.

We’re thrilled about the next chapter for Wink, and the possibilities ahead!

EVEConnect Brings Wink to Tesla

We're committed to extending the possibilities our users have to interact with their smart home. Over the past few months we've brought the power of Wink to your wrist, through our new Apple Watch app, and voice control, through our growing compatibility with Amazon Echo. And we're just getting started.

You may not know, but the Wink API is completely open and available to developers that wish to build applications on top of the platform. We wanted to share a particularly interesting way that Evolved Vehicle Environments (EVE) used our APIs to bring the smart home to the car. Yes, the car - the Tesla Model S and Model X specifically.

With their latest product, EVEConnect, EVE has created a very simple and non-distracting interface that lets Tesla Model S and Model X drivers control smart products around their home, receive alerts, and automatically adjust their home settings with the car enters or leaves the driveway.

Here are a few examples of how this works:

  • Automatically lock doors, close the garage door, turn off lights, and arm security sensors when you leave your driveway for extra peace of mind that your home is secure.
  • Alternatively, have your home come to life as you arrive home (particularly handy for those days when you've got an armful of groceries).
  • You can even save energy by having your thermostat auto-adjust as soon as you head to work.

Other custom apps EVE has created have been designed to take advantage of the 17 inch touchscreen inside Teslas, giving you the ability to check your Gmail, calendar, local weather forecast, and even your Instagram handle, at the touch of a finger.

Pretty exciting stuff!

We'll continue to work with EVE to add new Wink-compatible products and features to their app in the coming months. For now, you can control lights, locks, thermostats and smoke/CO detectors from brands like GoControl, Nest, Philips HUE, and Schlage.

Check out the full list of compatible products and learn more about EVEConnect here!

Wink now works with Canary

Today, we're thrilled to share that Canary has teamed up with us for their first ever third party integration!

With Wink, you’ll be able to connect Canary with hundreds of Wink-compatible products from trusted home brands for more ways to enhance your home's security. Canary will be compatible with the Wink platform as part of our next app update for iOS and Android users.

If you’re not familiar, Canary is an all-encompassing security system packed into a single device that you can control from your phone. If Canary senses anything out of the ordinary, you’ll automatically receive a notification with a recorded HD video of the event. Its algorithm-based motion detection learns over time to send you smarter notifications, so the longer you have it, the more effective it becomes. Canary even monitors air quality, temperature, and humidity!

Here are a few ways you can put Wink + Canary into action:

  • Create a Robot in Wink so that every time Canary is armed, your front door automatically locks and the hallway lights turn off. Perfect for those mornings when you're rushing out the door for work.
  • On the flip side, give the illusion that you’re home by setting up a Robot in Wink so that if Canary is armed, the lights in your front windows turn on.
  • Disarm Canary when you walk through the front door at night to trigger your home to come to life. Without you having to think about it, your thermostat will start to crank up the heat, the lights in the living room will dim, and the blinds will raise, all through Wink.

Wink and Canary share a complementary vision for home security and this partnership will further our efforts to deliver a more holistic, interconnected, yet simple solution for users. We’re excited to team up and look forward to adding new ways to keep your home secure and connected down the road!

Pick up Canary today at The Home Depot or Amazon.com!

Meet the Newest Wink-Compatible Products

We recently released a new app update for iOS and Android and with it, have brought two new products onto the Wink platform. We’re very excited about them and wanted to share a quick overview of the latest Wink partners!

iHome SmartPlug - Wink HUB not required

This WiFi-enabled wall plug lets you control small appliances up to 1800 watts, including lights, fans, and portable heaters, right through your smart phone. Its slim design fits any standard outlet so you can keep one outlet free, or plug in two.

Forget to turn off the coffee maker or TV before leaving for work? With Wink, you can turn appliances plugged into your SmartPlug on or off in a pinch. You can also integrate iHome SmartPlug with existing Shortcuts or Robots for even more home automation possibilities.

Carrier® Côr - Wink HUB not required

wink_carrier_15_10_06d.jpg

The Carrier® Côr™ is a smart thermostat designed to combine home comfort with reduced energy use. Its smart setback feature enables the Côr thermostat to adapt beyond manual programming for greater efficiency, while its energy reports give you in-depth information and tips on how you can save money. It even uses local weather data so it can make even smarter, energy-saving decisions.

Try setting up an “Away” Shortcut in Wink that automatically adjusts the temperature of your Côr thermostat while ensuring other energy-hogging devices are turned off while you’re not home.

Wink Integrates With Ecobee

Today, we’re really excited to let you know that the ecobee3 smart thermostat and remote sensors are now Wink-compatible!

If you’re not familiar, ecobee3 intuitively understands when to turn on your HVAC system based on your home’s unique energy profile, your schedule, and the weather outside.

What really makes it handy are the ecobee3 remote sensors. These little guys (one comes with your ecobee3 thermostat purchase and you can buy more) can be placed around your home and measure temperature and occupancy so you’re always comfortable in the rooms you’re actually using.

With Wink, you can integrate ecobee3 into existing Shortcuts and Robots or monitor and adjust your home’s environment through the Wink app in a pinch.

For example, a ‘Vacation’ Shortcut (especially helpful as we enter the busy holiday travel season) could be used to lower your ecobee3’s temperature, turn off the lights and ensure the front door is locked with one tap.

Grab one today at Amazon or Home Depot!

 

Ding Dong - Ring is Now Wink-Compatible

Today we’re really excited to announce that the Ring Video Doorbell is now compatible with Wink! Not only does this mark our entrance into the doorbell category, it gives Wink users a bunch of new ways to enhance their smart home security.

 Ring Smart Video Doorbell

Ring Smart Video Doorbell

Ring lets you answer the door from anywhere using the Ring app on your smartphone. It features an HD camera to provide a clear view from your front door, two-way talk for clear communication, and sends motion-triggered alerts to notify you of arriving guests and deliveries. You can also review your recording history so you don’t miss any activity.

 Ring Smart Video Doorbell in Wink App

Ring Smart Video Doorbell in Wink App

With Wink, you can now integrate Ring with the products you already have to provide even greater peace of mind that your home is safe and secure:

  • If you’re running late and receive an alert that your parents just rang the doorbell, you can visually confirm that it is indeed them through the Ring app, and then unlock the front door with Wink
  • On the flip side, a “Lock Up” Robot could be set up so that if you mistakenly leave the front door unlocked and someone presses Ring, Wink will automatically lock it.

  • You can even set up your Ring to trigger the front porch lights to go on when someone’s at the door!

Learn more or grab one today at Amazon or Home Depot

 

Wink Releases Apple Watch App

We’ve long strived to bring easy access and control of your smart home right to your fingertips, whether that’s through the Wink app on your mobile phone or the Wink Relay control panel. Today, we’re excited to add another touchpoint with the Wink Apple Watch app.

Bringing your Wink smart home to your wrist is simple. Just open the Apple Watch app on your phone, scroll and select Wink and switch the toggle to “Show on Apple Watch.” From there, Wink will pull in the top 10 Shortcuts from your account so you can easily control groups of products around the home.

As the Apple Watch platform evolves, so will we. We’re excited to work with Apple to create even more ways for people to easily interact with their smart home right from their wrist. In the meantime, enjoy!  P.S. We'll be adding "glances" soon!

 

New Products Now Compatible With Wink

Wink gives you choice and flexibility when selecting smart products for your home by working with the best smart products and leading brands.  Today, we're excited to introduce two new products that are now compatible with the Wink platform. To connect them with your Wink account, simply tap “Add new product” within the Wink app and follow the instructions!

Here’s a bit more about each:

OSRAM LIGHTIFY LED Tunable A19 White Bulb - Wink HUB required

This smart bulb lets you customize the color temperature of your home’s lighting to enhance your environment. How? It has an adjustable temperature range, so you can switch between warm and cool shades of white. You could have bright light for when you’re hard at work or a much softer light for a cozier feel when you’re watching TV. 

With Wink, you can also connect it with other smart devices in your home so that certain events (opening the front door, for example) will trigger it to turn on or off. 

 

Emerson Sensi™ Wi-Fi Programmable Thermostat - Wink HUB not required

This smart thermostat gives you the ability to control your home’s temperature anytime, anywhere through the Wink app. You can set schedules, monitor the temperature, and even turn on your air conditioner when you leave work so your home is nice and comfy when you arrive. 

Or, if you want your thermostat to kick into gear along with other smart products, you can integrate it into a Wink Shortcut. A “Bedtime” Shortcut, for example, could dim your lights, lower the blinds and adjust your thermostat with just one tap.

 

Interested in picking these up? Both products, in addition to a variety of other Wink-compatible devices, can be found on the new Wink endcap in The Home Depot stores nationwide this summer!

 

Wink+Amazon Echo: Just ask to control smart products around your home

UPDATE 10/26/15: Amazon Echo + Wink now supports dimming! Just ask Alexa to dim your lights by saying “Alexa, set living room light to 50%.”  Choose from over 40 lighting products from the most trusted lighting brands including CreeEcoSmartGELevitonLutronOSRAMPhilips, and TCP

UPDATE 8/14/15: We've added more Wink-compatible lighting products to the Amazon Echo certified product list so you can chose the light that's right for you.  You can now control CreeOSRAM LIGHTIFY, and TCP LEDs with Echo+Wink.  More products and features coming soon!

Amazon lovers, you’re really going to like this one... Wink is now compatible with Amazon Echo!  If you’re not familiar, Echo is a product completely designed around your voice. It’s always ready; as you say the wake word—“Alexa” or “Amazon” (most people select “Alexa”)—it springs to life. Alexa is the cloud-based voice service that powers Echo--you can ask for information, play music, get the weather, and much more.

Starting today, Echo can also control a number of Wink-compatible lighting products from GE, Leviton, and Lutron. Here’s how to get started:

  1. Connect compatible products in your Wink app and set individual names for each lighting product (bedroom lamp, kitchen light, etc.). 
  2. Then, link your Wink account to Echo within the Echo mobile app (Settings > Connected Home > Device Links > Wink).
  3. From there, say “Alexa, discover new devices.” This can take up to 20 seconds.

After that, you’re all set up. You can then turn your smart products on or off in the blink of an eye with a simple voice command to Alexa. For example, you could say “Alexa, turn on the living room lamp ” or “Alexa, turn off the kitchen light.” 

This integration gives Wink users like you yet another touchpoint through which you can easily control your smart home. And we’re just getting started! We’re excited to work with Amazon to add additional functionalities and many more Wink-compatible products down the road.

Want to learn more about Amazon Echo? Click here for more info and to purchase one today!

 

Wink + Pro.com: smart home installation made easy

Some exciting news! Wink and Pro.com—the company simplifying home installation—are partnering to bring you an extra set of hands when setting up your smart home. 

We’re always looking for ways to make building your smart home as easy as possible. This partnership gives you the option to seamlessly utilize Pro.com’s expert professionals; they’ll install your Wink compatible devices to get them up and running in a snap. 

Here’s how it works:

  1. Shop Wink.com for hundreds of smart products from leading brands
  2. Tell Pro.com which products you would like professionally installed
  3. Schedule the installation and a job manager from Pro.com will contact you within the hour
  4. 100% satisfaction guaranteed - you pay only when the job is complete and you’re happy with the installation.

The service is available beginning today for residents in New York, Los Angeles, Washington D.C., and Seattle. Additional locations will be supported as the partnership rolls out nationally. Find out when it will be available in your area here.

Get started today by visiting wink.pro.com!

Wink now compatible with IFTTT, Google Now and the Google app

We’re always looking for ways to make it easier for people to interact with their smart home and control their favorite devices. Here are three of our most recent partnerships that will help you do just that: IFTTT, Google Now, and the Google app. Here’s how they work:

IFTTT

IFTTT or “If This Then That” is a web service that aggregates lots of web apps—from Instagram to Dropbox to Gmail—into one place and then performs actions given a certain set of criteria. How? Once you’re signed up, you can create “Recipes” that automatically prompt something to happen as soon as something else does.

The Wink Shortcuts channel on IFTTT enables you to activate Wink Shortcuts through IFTTT triggers.
Use a Jawbone UP to monitor your sleep activity? Set up a recipe in IFTTT that tells the lights to turn off and the thermostat to adjust automatically when your UP goes into Sleep mode.

Google Now

Google Now is an intelligent personal assistant available for Android users that serves information at the right time. If Google and Wink detect you aren't home and your door is unlocked, an alert will now automatically prompt you to take action through the Wink app. Google enables Wink Android users to know what's going on in their home, no matter where they are.

 

 

 

Google App

Lastly, the Google app integration allows Wink users on Android phones to trigger eight different Wink Shortcuts by saying "Ok Google, activate [shortcut] on Wink."

Users can customize each Shortcut within the Wink app so that multiple smart products can be controlled simultaneously with a simple voice prompt.

For example, saying "Ok Google, activate Away Mode on Wink" can now lock the doors, lower the thermostat, and turn off the lights.

Introducing the Wink blog

Wink’s mission is to make the smart home accessible. Whether it’s improving how users interact with our app or partnering with trusted brands to bring their products onto the Wink platform, that mission is the underlying driver behind everything we do.

 Where it all started.

Where it all started.

Since our launch last July, we’ve experienced some amazing highs: We tripled the number of partner devices compatible with Wink, brought the Wink HUB to nearly 3,000 retail stores, and began adding a new Wink home every 60-90 seconds.

But, we’ve also seen some lows: The service disruption we experienced in April was proof positive that any company can make an error that impacts the people who rely on it.

No matter how high the highs or low the lows, we pride ourselves on our transparency and honesty when communicating with our customers, partners, and the industry.

With that in mind, we realize there is a growing need for an outlet to share what’s going on at Wink while helping people navigate the smart home.

And so today, we’re thrilled to introduce the Wink blog! We’re just getting started, but here’s what you can expect to see from us here:

  • The latest Wink product news and partnership announcements
  • Our take on topics currently bubbling up in the industry
  • Content that demystifies some of the common misconceptions or confusion surrounding the smart home
  • Tips and tricks to maximize the value of your smart home
  • Spotlights on the real people using Wink each and every day

We hope this will be a valuable resource for you, and we are excited to see it grow and evolve. Please check it out and let us know what you think!